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Terms and Conditions

Last updated 19/07/2024

  The Charlesworth Group Terms & Conditions for Submissions


  查尔斯沃思集团作者服务条款和条件


  These Terms and Conditions (‘Terms and Conditions’) apply to the use of the Charlesworth Author Services website(http://staging.cwauthors.com.cn/,hereinafter referred to as “Author Services website” ). Other terms and agreements (such as privacy policy) in the Author Services website are part of and have the same effect as the Terms & Conditions.


  这些条款和条件适用于查尔斯沃思作者服务网站(https://www.cwauthors.com.cn/, 以下简称“作者服务网站”)的使用。作者服务网站中的其他条款和约定(如隐私政策),视为本条款和条件的一部分,与本条款和条件具有同等效力。


  By accessing or using this website (directly or indirectly) you, the customer (hereafter referred to as ‘You’), agree to be bound by these Terms and Conditions. These Terms and Conditions apply to the Charlesworth Group and its affiliates, including but not limited to C-Worth Data Services (Beijing) Co., Ltd, Charlesworth (Beijing) Information Services Co., Ltd. and other affiliates established by the Charlesworth Group in the future.


  如果你(直接或间接)登录或者使用本网站,即表示您同意受本条款和条件的约束。本条款和条件适用于查尔斯沃思集团及其关联公司,包括但不限于赛沃思数据服务(北京)有限公司,查尔斯沃思(北京)信息服务有限公司及其他查尔斯沃思集团在以后设立的关联公司。


  If you do not agree with the Terms and Conditions outlined below, please do not use the website.


  如果您不同意以下的条款和条件,请不要使用本网站。


  1. Registration


  注册


  1.1. To register with The Charlesworth Group and its website you must be a minimum of 18 years of age.


  您必须年满18岁才可在查尔斯沃思集团及其作者服务网站上注册。


  1.2. You must ensure the details provided by you on registration are correct, complete. Any notification will be deemed as being received after it is successfully sent to the author’s dashboard, the phone number or email address provided by you.


  您必须确保注册时提供的详细信息是正确、完整的。任何成功发送到作者个人中心或您提供的电话号码、电子邮箱的通知,均视为已送达。


  1.3. You must inform us immediately of any changes to the information that you provided when registering by


  如果您注册时提供的信息有任何变更,您必须立即通过下列其中一种方式通知我们:


  1.3.1. Logging on to our website and amending your details in the Customer Portal;


  登录我们的网站并在客户门户界面中修改您的详细信息;


  1.3.2. Contacting us via telephone


  通过电话联系我们;


  1.3.3. Email: helpdesk@cwauthors.com


  通过电子邮件:helpdesk@cwauthors.com。


  1.4. You acknowledge and agree that we can send order information and other information to you via email, SMS, telephone call after you register with us.


  您理解并同意,您在本网站注册后,我们可通过邮件、短信、电话等形式向您发送订单信息等内容。


  1.5. We advise that you read our privacy policy prior to registration to understand how we will collect, store, manage, process and protect your data.


  我们建议您在注册之前先阅读我们的隐私政策,以了解我们将如何收集、存储、管理、处理和保护您的数据。


  2. Password and Security


  密码和安全


  2.1. When you register to use the Charlesworth Author Services website you will be sent an email containing a password.


  当您注册作者服务网站时,您会收到一封包含密码的电子邮件。


  2.2. You must change this password once you have confirmed your account and must not disclose it or share it with anyone. We are not responsible for the consequences of the disclosure or fraudulent use by others of your account and password unless it is caused by our fault.


  在确认账户后,您必须更改此密码且不得将账户密码泄露或与他人分享。我们不对您账户密码泄露或被他人冒用而产生的后果负责,除非该泄露或冒用是因我方过错导致。


  2.3. You will be responsible for all activities and orders that occur or are submitted under your account and password.


  您须对通过您账户和密码操作的所有活动或订单提交负责。


  2.4. If you know or suspect that someone else knows your password you should notify us by contacting helpdesk@cwauthors.com.


  如果您知道或怀疑其他人知道您的密码,则您应通过helpdesk@cwauthors.com联系和通知我们。


  2.5. If Charlesworth Author Services has reason to believe that there is likely to be a breach of security or misuse, we may require you to change your password (or temporarily suspend your account).


  如果我们有理由相信您的账户存在安全问题或滥用行为,我们可以要求您更改密码(或暂时中止您账户的使用)。


  3. Description of Service


  关于服务的说明


  3.1. The Charlesworth Group and any services, products or information offered by its owners, employees or through the website https://www.cwauthors.com.cn/ shall, from here, be known as ‘the Service’.


  本合同所指“服务”,为查尔斯沃思集团和其所有权人、雇员,以及其他所有通过https://www.cwauthors.com.cn/网站提供的服务、产品或信息。


  3.2. You understand and accept that the Service is provided ‘as is’ and that The Charlesworth Group is not liable or responsible for the reliability or availability of the Service.


  您理解并接受查尔斯沃思集团及作者服务网站按“现状”为您提供服务,查尔斯沃思集团对服务及网站的可靠性或可用性不承担任何责任。


  3.3. The Charlesworth Group also reserves the right to modify, suspend or discontinue the Service with or without notification.


  查尔斯沃思集团保留在通知或不通知的情况下修改、暂停或终止服务的权利。


  4. Intellectual Property Rights


  知识产权


  4.1. The Charlesworth Group, its employees and editors (after signing a confidentiality agreement) make no claims of ownership on any work submitted by you for language editing and related services provided via The Charlesworth Group’s website.


  对您通过查尔斯沃思集团作者服务网站提供的进行语言编辑和相关服务的任何作品,查尔斯沃思集团、其员工和编辑(签署保密协议后)均不拥有所有权。


  4.2. Any work submitted to us is kept confidential and remains your intellectual property (please refer to our Privacy Policy for further information).


  您所提交给我们的任何作品的知识产权属于您本人,我们将对上述作品保密(具体信息请阅读我们的隐私政策)。


  4.3. You agree that any files you submit via the website customer portal including papers, images, figures, tables, etc., will not contain any illegal, sexually explicit, threatening, abusive, defamatory, racially or otherwise offensive material, or any content which could lead to legal action against The Charlesworth Group and/or tarnish The Charlesworth Group public image and reputation.


  您同意,您通过网站客户门户界面提交的任何文件(包括纸张、图像、图表、表格等)均不会包含任何非法、色情、威胁、辱骂、诽谤、种族歧视或其他均有攻击性的材料,或任何可能导致针对查尔斯沃思集团的法律诉讼或损害查尔斯沃思集团公众形象和声誉的内容。


  4.4. The Charlesworth Group has the right to refuse to provide the Service should any files contain such material.


  如果任何文件包含上述材料,查尔斯沃思集团有权拒绝提供服务。


  4.5. The Charlesworth Group is not responsible for making backups or any archive copies of files submitted by you and is not, under any circumstances, responsible to you or any other person for any loss, corruption or alteration of such files.


  查尔斯沃思集团不负责对您提交的文件进行备份或保存副本,在任何情况下均不因此类文件的丢失、损坏或更改向您或任何其他人承担责任。


  4.6. You acknowledge that The Charlesworth Group owns all right, title and interest in and to the Service (the ‘Charlesworth Rights’) and such Charlesworth Rights are protected by UK/international intellectual property laws and the laws of the country where you are located.


  您认可查尔斯沃思集团对本服务拥有全部权利和利益(也即“查尔斯沃思权利”),并且此类查尔斯沃思权利受英国、国际知识产权法及您所在国相关法律的保护。


  4.7. You also agree not to use any computerized technologies e.g.: robots, spiders or other automated devices or manual processes to monitor or copy content from the website.


  您还同意不使用任何计算机技术,例如:机器人,蜘蛛程序或其他自动化设备或手动程序,来监视或复制网站内容。


  5. Notification of Infringement


  关于侵权的通知


  5.1. Notifications of any alleged infringement of intellectual property should be sent via email to: helpdesk@cwauthors.com.


  有关任何涉嫌侵犯知识产权的通知应通过电子邮件发送至:helpdesk@cwauthors.com。


  6. Use of the Service


  服务的使用


  6.1. The Charlesworth Group agrees to carry out the Service requested in a professional manner, in the timeframe specified during the initial order, while taking into consideration any additional instructions given by you with regard to the work to be carried out.


  在初始订单指定的时间段内,查尔斯沃思集团同意在考虑到您的其他附加要求的情况下以专业的态度提供约定服务。


  6.2. The Charlesworth Group has the right to request further materials from you in order to complete the work efficiently. For example, asking for the provision of figures, tables, or graphs as necessary.


  查尔斯沃思集团为有效完成工作,有权要求您进一步提供材料。例如,要求您提供必要的数据、表格或图形。


  7. Timeliness of delivery


  交付时间


  7.1. If materials are not received promptly on request then the completion date for any work will be extended by the number of days it takes for these materials to arrive (e.g. if figures are requested for a paper and these do not arrive for four days, then The Charlesworth Group will add four days onto the completion date you were originally provided with).


  如果您未能按要求及时提交材料,则所有工作的完成日期将进行顺延(例如,如果我们在约定日期后的四天才收到论文所需数据,则所有服务完成时间将顺延4天)。


  7.2. Any additional modifications/amendments/additions requested by you, after the initial order for the Service has been placed, may be subject to an additional charge or to extension of the completion date.


  在下达初始服务订单后,您要求的任何其他修改/修正/添加均可能会被收取额外费用或导致完成时间延长。


  7.3. Such additional charges or delivery date extensions will be communicated by The Charlesworth Group within one-business day of receiving the necessary materials to continue with the work.


  查尔斯沃思集团将在收到继续开展工作所必须的材料后一个工作日内,将通知您对应的额外费用或顺延的日期。


  7.4. Authors should take care to upload the correct files, and be sure of their intentions for The Charlesworth Group to carry out the Service when submitting their manuscripts as costs will be incurred and payable by the author.


  作者在上传文件时应谨慎,作者应知晓并确认其在提交稿件后即被视为同意查尔斯沃思集团为其提供服务并同意承担和支付相应费用。


  8. Payment


  付款


  8.1. If you need to cancel or modify an order after placing it, please contact customer service before the review is completed (within one working day after placing the order). Once the order is reviewed and approved, we will start to polish the manuscript, the order cannot be cancelled or modified, and you will pay the order amount according to the reviewed fee.


  如您在下单后需要取消或修改订单,请审核完成前(下单后一个工作日内)联系客服。订单审核通过后会,我们会开始对文章进行润色,则订单无法取消或修改,您需按照审核后的费用支付订单款项。


  8.2. If you have selected payment up front, you will be provided with the complete paper on completion of the editing process via an automated email notification.


  如果您选择预付款方式,则稿件完成时我们即会向您提供完整稿件,并将通过电子邮件通知您稿件已完成的信息。


  8.3. Where payment on completion is selected, you will be provided with a sample of the polished/edited manuscript prior to making payment.


  如果您选择了 “完成时付款”,则我们会在付款前向您提供已润色/编辑的样稿。


  8.3.1. Once you have received the sample, you will be required to pay the full amount requested by The Charlesworth Group within three working days.


  在您在收到样本后,需要在三个工作日内支付查尔斯沃思集团要求的全额费用。


  8.3.2. The completed manuscript will be made available to you when payment is received in full.


  我们收到全额付款后,您便可以使用完整的稿件。


  8.4. Please note that the word count of your paper will be checked on submission in order to validate that the file and work required tally with the relevant service ordered.


  您需注意,论文字数将在您提交论文时进行检查以确保论文和所需工作量是否与您所订购的服务相符。


  8.5. Payment will be required based on the validated word count once your files have been checked.


  文件检查后,您需要根据已验证的字数进行付款。


  8.6. You will be notified by email with details of the correct amount to check before proceeding.


  在进入下一步程序之前,我们将会通过电子邮件通知您正确的订单金额和相关详细信息。


  8.7. Please note that payments made by bank transfer are subject to additional fees which must be paid by you at the time the payment transaction is made.


  您需注意,通过银行转账方式付款需要支付的额外费用须由您承担并在付款的同时支付。


  8.8. Your completed paper will be returned in the file format it was received in via our website and supported by an email notification.


  已完成的论文将以我们通过作者服务网站收到原论文的格式返回,同时我们会通过邮件通知您论文已完成的信息。


  8.9. You agree to pay, in full and within three working days, the amount requested by The Charlesworth Group for the Service provided – whether requests for payment are made online or via a printed invoice.


  您同意在三个工作日内全额支付查尔斯沃思集团就其提供的服务所要求的全部金额,无论该要求是通过电子网络方式还是纸质方式提出的。


  8.10. Pricing details can be found on the website.


  服务价格详细信息可查阅作者服务网站。


  8.11. Any failure to comply with a request for payment could lead to further charges and/or the initiation of legal proceedings.


  您的任何逾期付款行为都会导致额外费用的产生和/或被起诉的风险。


  8.12. Should you withdraw any work from The Charlesworth Group, for any reason, following the initial order, then you will be liable to pay for any work carried out up to the time/day when this work was withdrawn. You will be advised of any charges incurred at this time.


  无论您出于什么理由撤回初始订单,您须支付截至作品撤回之日查尔斯沃思集团针对该订单所做工作的相应费用。我们会告知您此时已产生费用。


  9. Institutional Clients


  机构客户


  9.1. Referral Clients


  推介客户


  9.1.1. If you are an author of an institutional referral client, meaning you have used the client's exclusive referral code on the Author Service Website, the author is eligible to receive a corresponding discount.


  如您为机构推介客户的作者,也即在作者服务网站中使用了该客户的专属推介码,作者可以获得相应的折扣。


  9.1.2. In accordance with the requirements of the institutional referral client, we may share with the institutional referral client information regarding the number of the author’s articles, author name, article titles, and the service fees for each article.


  根据机构推介客户要求,我们可能会与该机构推介客户分享作者的文章的数量、作者名称、文章题名、每篇文章的服务费用等。


  9.1.3. Except for the specific provisions set forth in this clause, the author must also comply with the other terms and conditions outlined herein.


  除本条约定的特殊内容外,作者还需遵守本条款和条件的其他约定。


  9.2. Prepayment Clients


  预存款客户


  9.2.1. Prepayment clients are institutional clients who have paid a prepayment fee to The Charlesworth Group and have received an invoice issued by The Charlesworth Group. Once prepayment clients have made the payment to The Charlesworth Group and received the issued invoice, they are deemed to have agreed to and be bound by these terms and conditions.


  预存款客户为向查尔斯沃思集团支付了预存款费用,且接收了查尔斯沃思集团提供的发票的机构客户。一旦预存款客户向查尔斯沃思集团支付了款项且接收了开具的发票,则视为同意本条款与条件的内容并受其约束。


  9.2.2. Contacts or designated authors of prepayment clients may use the client's prepayment and act on the clients behalf to exercise the rights and obligations under these terms and conditions. Such contacts or designated authors refer to the personnel who liaise with The Charlesworth Group for payment and Fapiao issuance, as well as authors designated by such personnel to use the prepayment. Prepayment clients and their contacts or designated authors are hereinafter collectively referred to as "you."


  预存款客户的联系人或者指定作者可以使用该客户的预存款,并代表该客户履行本条款和条件中的权利和义务。上述联系人或指定作者指与查尔斯沃思联系款项支付及发票开具的人员,以及该人员指定可以使用预存款的作者。预存款客户及其联系人或指定作者以下统称为“您”。


  9.2.3. The price of an individual service order is based on the publicly displayed price on the Author Service Website and the final discounted price offered to you. If you have submitted an order on the Author Service website, the deduction for the order will be completed after the order review is completed, and we will deduct the corresponding order amount from your deposit. If your prepayment balance is insufficient to cover the service fee for the order, you are required to make up the shortfall.


  单个服务订单的价格以本作者服务网站公示价格以及我们给予您的最终优惠价格为准。如您在作者服务网站中提交了订单,则针对该笔订单的扣费将在订单审核完成后完成,我们会在您的预存款中扣除相应订单金额。如您的预存款余额不足以支付本笔订单服务费用的,您应当补足不足部分。


  9.2.4. We reserve the right to adjust prices without prior notice to you, and such adjustments shall not be considered a breach of contract.


  我们保留在未通知您的情况下调整价格的权利,且不被视为违约。


  9.2.5. You acknowledge and agree that prepayment fees that have been collected by us are non-refundable.


  您知晓并同意,我们已收取的预存款费用不予退还。


  9.2.6. If an author uses the prepayment client's prepayment to pay for order fees, it is deemed that the author agrees that we have the right to share with the client information regarding the number of the author's articles, author name, article titles, and the service fees for each article.


  作者如果使用预存款客户预存款支付订单费用,即视为同意我们有权与该客户分享作者的文章的数量、作者名称、文章题名、每篇文章的服务费用等。


  9.2.7. Except for the specific provisions set forth in this clause, you must also comply with the other terms and conditions outlined herein.


  除本条约定的特殊内容外,您还需遵守本条款和条件的其他约定。


  10. Complaints


  投诉


  10.1. Should you not be entirely satisfied with the Services carried out by The Charlesworth Group, then you are entitled to a second round of editing on the same manuscript for free within a mutually agreeable timeframe. However, any amendments requested at this stage that were not part of the original order (for example, text additions/deletions, or comments from our editors not being responded to) may be subject to an additional charge.


  如果您对查尔斯沃思集团提供的服务不满意,您有权在双方约定的期限内要求我们免费对同一手稿进行第二轮编辑。但是,您在此阶段要求的任何超出原始订单的修改内容(如文本的添加/删除或我们编辑的评论未得到回复等),均可能会被收取额外费用。


  10.2. If The Charlesworth Group deems the complaint to be unfounded, and any problems not the fault of The Charlesworth Group, then any further amendments may, again, be charged.


  如果查尔斯沃思集团认为您的投诉没有根据,或者并非查尔斯沃思集团的过错导致,那么您进一步修改的要求可能会被收取额外费用。


  10.3. Any further complaints about the Service provided by The Charlesworth Group should be directed in the first instance by email to: helpdesk@cwauthors.com.


  有关查尔斯沃思集团提供服务的其他投诉,应首先通过电子邮件发送至:helpdesk@cwauthors.com。


  10.4. The Charlesworth Group will aim to respond to all complaints within one working day, within which we will acknowledge your communication and indicate the action we will take to investigate your complaint and the expected time for resolution.


  查尔斯沃思集团(Charlesworth Group)会尽量在一个工作日内答复所有投诉,在该期限内,我们将确认您的来信并提供我们将采取何种行动调查您的投诉以及预计的解决时间。


  10.5. If, after this time, any dispute cannot be resolved between you and The Charlesworth Group then a mutually agreed third party may be contacted to settle the issue.


  在此时间之后,如您与查尔斯沃思集团之间无法就争议达成一致意见的,任何争议均可提交双方同意的第三方进行处理。


  11. Law


  适用法律及管辖


  11.1. Matters relating to the use of the site, the Service and this agreement, including any disputes, will be governed and interpreted according to the laws of China.


  与网站使用、服务及本约定有关的任何事项,包括任何争议,将由中国法律进行约束和解释。


  11.2. Both you and The Charlesworth Group agree that any actions arising under this agreement shall be proper and brought in the courts where The Charlesworth Group Beijing Office (C-Worth Data Services (Beijing) Co., Ltd.) is based.


  您和查尔斯沃思集团均同意,本协议项下的任何诉讼均应提交查尔斯沃斯集团北京办公室(也即赛沃思数据服务(北京)有限公司)所在地有管辖权法院审理。


  11.3. In case of any inconsistency between the Chinese and English languages in those Terms and Conditions, the Chinese shall prevail.


  如本条款和条件中中文和英文的意思不一致的,以中文表述为准。


  12. Disclaimer of Warranties and Liability


  免责声明


  12.1. The Service is provided ‘as is’ and without warranty of any kind including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, or error-free or uninterrupted service.


  本合同所涉服务按“现状”提供且我们不提供任何形式的保证,包括但不限于对适销性、针对特定目的的适用性、提供无侵权和无差错服务以及提供不间断服务的暗示保证。


  12.2. The Charlesworth Group makes no warranty of any kind with respect to the subject matter included herein, the products listed, or the completeness or accuracy of the information.


  查尔斯沃思集团对标的,包括所列产品或信息的完整性和准确性,不做任何形式的保证。


  12.3. The Charlesworth Group disclaims all warranties, express, implied or otherwise, including, without limitation, all warranties of merchantability and fitness for a particular purpose.


  查尔斯沃思集团不提供任何明示、暗示或其他形式的保证,包括但不限于针对适销性和适用于特定目的的所有保证。


  12.4. You acknowledge and accept that The Charlesworth Group does not:


  您认可并接受查尔斯沃思集团不对以下任一行为负责:


  a) review the substance of documents submitted to it; or


  审查您所提交文件的实质内容;


  b) guarantee the quality, accuracy or results of the services.


  担保所提供服务的质量、准确性或结果。


  12.5. No refunds shall be provided except where indicated below.


  除非另有说明,否则我们不提供退款。


  12.6. The Charlesworth Group will not be liable for any damages indirect, special, exemplary, consequential or incidental arising from, or in connection with, the Service including, without limitation, any damages for lost profits or business interruption.


  查尔斯沃思集团对因服务引起的或与服务有关的任何间接损失、特殊损害、惩罚性赔偿、间接损害或附带损害不承担任何责任,包括但不限于因利润损失或业务中断引起的任何损害。


  12.7. In no event will the liability of The Charlesworth Group to you for all claims in the aggregate arising out of your use of or inability to use the Service, whether arising in contract, tort or any other legal theory’ including, without limitation, negligence or strict liability, exceed an amount equal to the fees paid by you hereunder in the one year preceding the event giving rise to the claim.


  在任何情况下,查尔斯沃思集团对您的索赔责任均不超过在引起索赔的事件发生时前一年内您向我们支付的费用的总和。无论该索赔责任是否因使用或无法使用本合同服务而引起,无论是因合同、侵权或其他事由引起,也无论是否因过失或特殊责任等原因引起。


  12.8. The Charlesworth Group is not responsible for nor warrants the accuracy or completeness of content you provide in relation to the provision of the Service.


  查尔斯沃思集团的服务不对您所提交文件内容的准确性和完整性承担任何责任或提供任何保证。


  12.9. The Charlesworth Group does not guarantee that such content you provide will be accepted for publication at any future date or by any publisher.


  查尔斯沃思集团不保证您提交的文件内容在现在或将来会出版或被出版社接受。


  13. Links


  链接


  13.1. You may add a hypertext link to The Charlesworth Group’s Charlesworth Author Services site on your own site, provided that the link does not imply or state any endorsement or sponsorship of your site by The Charlesworth Group.


  您可以在自己的网站上添加查尔斯沃思集团作者服务网站的超链接,但前提是该链接不能暗示或声明您的网站得到了查尔斯沃思集团的认可或背书。


  13.2. You may not use any content from The Charlesworth Group site including trademarks, copyrighted materials, logos, etc. without the written consent of The Charlesworth Group and/or the owner of the mark or right.


  未经查尔斯沃思集团和/或商标或权利所有者的书面同意,您不得使用查尔斯沃思集团网站上的任何内容,包括商标、受版权保护的材料、标识等。


  14. Notification of Changes


  条款变更的通知


  14.1. The Charlesworth Group reserves the right to change, add or remove parts of these Terms and Conditions at any time without prior notice.


  查尔斯沃思集团保留随时全部或部分更改、添加或删除本条款和条件的权利,而无需另行通知。


  14.2. The changes will only affect your use of the Service after the date the changes become effective unless we express otherwise.


  除非我们另行声明,否则上述变更仅会在该变更生效之后影响您对服务的使用。


  14.3. Your use of the Service after this time will mean that you have accepted and agreed to any changes.


  在变更生效之后,您如继续使用我们的服务将意味着您已经接受并同意上述任何变更事项。


  14.4. Please check these Terms and Conditions periodically for any amendments.


  请您定期检查这些条款和条件是否存在任何变更。